Promotions and Discounts Policy
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We love rewarding our customers with exciting promotions and discounts! Below are the terms and conditions that apply to all promotions, discounts, and special offers. Please read this policy carefully to understand how our promotions work.
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Types of Promotions
We offer various types of promotions to suit your needs, including but not limited to:
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Common Discount Plans:
Percentage Discounts: e.g., 10% off your entire order or a specific product category or a single product. In some cases, the actual discounted price only appears at checkout. This happens when your selected products have product variants with different prices, or a discount that has minimum requirements. ​​
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Fixed Discounts: e.g.,
50 off orders over 1500
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Free Shipping: Complimentary shipping on eligible orders, often for purchases above a certain amount.
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Seasonal Sales: Special discounts during holidays, festivals, or seasonal events (e.g., Black Friday, Christmas, Summer Sale).​
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First-Time Customer Discount: A special discount for new customers, e.g., 3% off your first order.​
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Bundle Discounts: Discounts for purchasing product bundles, e.g., a living room set at a reduced price.
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Referral Discounts: Earn discounts by referring friends or family to shop with us.​
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Social Media Promotions: Discounts or giveaways announced on our social media platforms.
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If a product is eligible for multiple discounts, the product page and galleries will show the name of the last discount you saved.
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How to Redeem Promotions
Promo Codes: Enter the valid promo code at checkout to apply the discount.
Automatic Discounts: Some promotions are automatically applied to eligible orders without a code.
Terms and Conditions: Each promotion may have specific terms (e.g., minimum purchase amount, eligible products, or expiration dates). Please review the details before purchasing.
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Eligibility
Promotions and discounts are valid only for purchases made through our website.
Some promotions may exclude certain products, such as custom-made or clearance items.
Promotions cannot be combined with other offers unless explicitly stated.
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Expiration Dates
All promotions and discounts are valid for a limited time only. The expiration date will be clearly stated in the offer details.
Once a promotion expires, the discount will no longer be applicable, even if the order is placed before the expiration but not completed.
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Refunds and Exchanges
If you return or exchange a product purchased with a discount, the refund amount will be adjusted to reflect the discounted price.
If the promotion included free shipping, the original shipping cost may be deducted from your refund.​
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Promotional Emails
By subscribing to our newsletter anywhere on our website you agree to receive promotional emails about our latest offers.
You can unsubscribe at any time by clicking the "Unsubscribe" link in the email or contacting us at sales@dwr-furniture.com.
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Fraud Prevention
We reserve the right to cancel or modify promotions if fraud or misuse is detected.
Promo codes are for single-use only and cannot be transferred, resold, or shared.
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Changes to This Policy
We may update or modify this Promotions and Discounts Policy at any time. Any changes will be effective immediately upon posting on this page.
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Contact Us
If you have any questions about our promotions or need assistance with a discount, please contact our customer support team at:
Email: sales@dwr-furniture.com
Phone: +86 130 6073 1226
