Shipping Policy

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Thank you for choosing Designs Weekly Refresh! Below is our shipping policy to ensure a smooth and transparent delivery process.

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Shipping Destinations

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We offer worldwide shipping to most countries. If your location isn’t listed during checkout, contact us for assistance.

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Shipping Methods

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• Large Furniture: Shipped via sea or intermodal transportation (sea/rail/road) for cost efficiency.

• Small Items: Sent via international express (e.g., DHL, FedEx, UPS, Post).

 

Delivery Options

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• Home Delivery: Available for most destinations.

• Warehouse Pickup: The goods will be sent to the nearest warehouse for your pick up. Contact us and provide your postal code so we can confirm the nearest warehouse address in advance.

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Shipping Cost

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You can check the default shipping cost during checkout, it is for delivery to your nearest logistics warehouse for pickup, which is often the most economical and cost-effective option. *If small items, we will send by express first, no extra charges.

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If you prefer home delivery:

1. Place your order on our website.

2. We’ll email you for confirmation. Reply with your postal code, and we’ll give an accurate home delivery cost.

3. If the cost is higher than expected, you can still opt for warehouse pickup to save money.

 

Additional fees may apply for remote islands or extremely cold areas, please contact us fore more info.

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Delivery Time

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• Small, in-stock items: Delivered in 7–22 business days via express shipping.

• Large or customized items: Delivery takes 2–8 weeks after full payment, depending on specifications and order quantity.

 

Note: Delays may occur due to natural disasters, strikes, conflicts, remote areas, product shortages, national holidays, or similar circumstances.

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Tracking Your Order

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Once your order is shipped, you’ll receive a confirmation email with:

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• Express shipments: A tracking number to monitor your package on the carrier’s website or platforms like 17Track.

• Sea shipments: A bill of lading to track cargo status on the shipping company’s official website (e.g., COSCO, Maersk, MSC, CMA CGM, Evergreen Line).​

 

Customs and Duties

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• Home Delivery: All fees are included.

• Warehouse Pickup: You are responsible for customs duties and taxes, which are not included in the product or shipping costs.

 

For further questions, contact us at sales@dwr-furniture.com. We’re here to help!